Privacy Policy
Last Updated: August 27, 2025
BRC Railing Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other details you provide through our contact forms or when requesting a quote.
- Project Information: Service requests and property details you provide.
- Technical Information: IP address, browser type, and usage data collected automatically when you visit our website (via cookies or analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Provide quotes, services, and customer support.
- Communicate with you regarding your project or inquiry.
- Improve our website, services, and customer experience.
- Send updates, promotions, or company news (only if you opt in).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share limited information with trusted third parties who help us operate our website, conduct business, or provide services to you — but only under strict confidentiality agreements.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies or analytics tools to understand visitor behavior and improve our services. You can adjust your browser settings to refuse cookies, but this may affect how our website functions.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Request corrections or updates.
- Request deletion of your information.
- Opt out of marketing communications.
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
BRC Railing Ltd.
8857 Edinburgh Dr
Surrey, BC V3W 6R7
info@brcrailing.com
+1 (778) 771-3296
